 |
||||
     |
||||
| Frequently Asked Questions | ||||
|
||||
 What
is the dress code for the cruise?What
kind of music is played on board?I
have tickets, are there any additional charges I have to pay?Do
all passengers have to be over 21 years-old to go on the cruise?
Do I need to
make a reservation or can I just come to the boat at the scheduled
time?Can
I use my tickets for any cruise on any yacht?What
does the "two-beverage minimum" mean?What
kind of food is served on board?What
happens if it rains?I
prepaid for my reservation but I missed the cruise. Can I get a credit
to go on another date?Is
there reserved seating?Are
cruises available year-round?Can
I pay by Credit Card? |
||||
 What
is the dress code for the cruise?The dress code is cool and casual. Most people dress as they would when going out to a nightclub. |
||||
| What
kind of music is played on board? Our DJ's play all types of music, from hip hop to disco classics, salsa, merengue, reggae, even Sinatra. We want to get you dancing so feel free to make requests, especially if you are celebrating a BIRTHDAY or other special occasion. |
||||
| I
have tickets, are there any additional charges I have to pay? YES. As stated on your tickets, there is a departure fee and a two-beverage minimum per person which must be paid when making reservations. These charges apply for ALL PASSENGERS, including children. |
||||
| Do
all passengers have to be over 21 years-old to go on the cruise? No. Of course, passengers must be 21 to consume alcohol, but our daytime cruises are open to all ages. Cruises that START at 7:30pm or later are restricted to passengers OVER 16 YEARS OF AGE. |
||||
| Do
I need to make a reservation or can I just come to the boat at the
scheduled time? Advance reservations and pre-payment are required in order to be guaranteed a spot on the cruise, even if you already have tickets. Anyone who arrives at the boat without a PREPAID reservation is on STANDBY. This means that you will be able to pay and board the cruise only if there is available space. Most of our cruises sell out in advance so we do not recommend showing up at the boat without a reservation, especially for larger groups. |
||||
| Can
I use my tickets for any cruise on any yacht? YES! Prepaid tickets can be used on any public scheduled 3-hour cruise listed on our website. The only dates that are restricted are 4th of July and New Year's Eve, as these are "special event" 4-hour cruises. |
||||
| What
does the "two-beverage minimum" mean? This means that you must pay for your first two beverages when you make your reservation. Then, when you arrive at the boat you are given two drink tickets, which can be used for either a beer, wine, cocktail or soft drink. Additional beverages are on a cash bar basis. |
||||
| What
kind of food is served on board? We are a "Party Cruise" and it is our goal to offer our customers a great time at a reasonable price. So even though we are not a "Dinner Cruise", we do provide a delicious hot appetizer buffet which is included in the ticket price. This typically inlcudes fresh rolls, a mixed green salad and hot pasta with chicken. |
||||
| What
happens if it rains? All cruises go rain or shine because all of our yachts are fully enclosed and protected from the elements. Do not assume that because it is raining the cruise is cancelled. In the unlikely event that a cruise has to be cancelled because local authorities have closed the harbor, all confirmed passengers will be contacted in advance and a rain check will be issued to sail on another date. Confirmed passengers who do not show up for a cruise cannot apply their payment to a future date or request a refund. |
||||
| I
prepaid for my reservation but I missed the cruise. Can I get a credit
to go on another date? ALL RESERVATIONS ARE FINAL |
||||
| Is
there reserved seating? |
||||
| Are
cruises available year-round? Yes, we operate year round. During the summer season (Memorial Day to Labor Day) we have cruises every weekend. During the rest of the year we operate on a schedule which is based on demand. Our first cruise of the year is usually Valentine's Day, and we begin our regular cruise schedule in April. Summer is obviously our busiest season, but Autumn cruises are great and we are quite busy all the way through until New Years Eve. We do not have public cruises in the month of January. |
||||
| Can
I pay by Credit Card? We accept all major credit cards FOR ADVANCE RESERVATIONS ONLY. WE CANNOT ACCEPT CREDIT CARDS AT THE BOAT. All transactions handled at the boat must be in cash. |
||||
